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Every Nisolo product comes with a Sustainability Facts Label. What's this?

Ask for the facts.

The fashion industry continues to have a devastating impact on People and the Planet. So, we include a Nisolo Sustainability Facts Label with each of our products, scoring them across 200 sustainability metrics to clarify their individual social and environmental impact, promote greater transparency, and hold ourselves and the industry more accountable.

See something you like? Check the facts, too.

Explore our Sustainability Framework

Returns + Exchanges

Return Policy

We are happy to honor a return or exchange within 30 days of purchase for any unworn or unaltered items. Start your return here and follow the instructions for a box-free, label-free return drop off – powered by our partners at Happy Returns.

There will be a $6.95 restocking fee for refunds to the original form of payment. Any return for store credit is eligible for a $10 bonus upon return. Please note that original shipping costs are non-refundable.

Please note final sale items are non-returnable.

Exchange Policy

We are happy to offer one free exchange per order. Through our returns partner, Happy Returns, you can exchange for an alternate color or size of your Nisolo item. Please visit our returns portal here. If you are looking to purchase an alternate style, we’d recommend returning your item for store credit and placing a new order online.

Please note final sale items are non-returnable.

QUESTIONS? Email us at or text 615-551-9372 during regular business hours. We're here to help!

International Policy

We offer international returns via our returns partner, Happy Returns. Please note all international returns are subject to a $15 USD returns processing fee and original shipping fees, duties, & taxes are non-refundable. At this time we are unable to offer international exchanges. We would recommend setting up a return for store credit and placing a new order.

If you would like to set up an international return please contact our Customer Experience team via SMS, chat, or email us at


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